Jumex apricot nectar8/28/2023 Personal care and food products sells are final and cannot be canceled, exchanged or returned.For unwanted items see our Restocking Fee section below.If the product is a DOA or fails during the first 15 days, please contact us. In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.You can communicate from your order page if you are a registered with us, or.Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.įirst, contact us and let us know what the issues are and we’ll get your RMA going. We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. We process, ship, and deliver packages Monday through Friday. USPS – For US Postal Service tracking click here. Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below: You will be sent a shipping confirmation email with a tracking number for every shipment. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent an order confirmation email upon successfully placing your order. Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages. If you are not home, instructions how to receive your order. Unless requested by the carrier, we do not require a signature for delivery. Your shipment will be shipped via UPS, FedEx, or USPS. At this time, we are unable to ship to PO Boxes. Currently MecadoMagico only ships to the 48 contiguous States. If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order. To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. Please take a moment to review our shipping policy to be informed of how and when your order will ship. Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Thank you for shopping with MercadoMagico!
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